Terms and Conditions
Effective Date: 28-01-2025
Website: www.coolmadeco.com
Business Name: Cool Made & Co.
Email: [email protected]
Address: 12/1 Ismail Street, Kolkata, 700014
Welcome to Cool Made & Co. (referred to as “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (“www.coolmadeco.com“) and the rental services (“Services”) we provide for air conditioners for events, weddings, commercial gatherings, trade fairs, and more.
By accessing or using our website and/or Services, you agree to comply with these Terms. If you do not agree with these Terms, you must not use our website or Services.
1. Services Provided
Cool Made & Co. specializes in renting air conditioners for various events, including but not limited to weddings, commercial events, and trade fairs. We reserve the right to modify or discontinue any Service at any time without prior notice.
2. Eligibility
By using our website or Services, you confirm that you are:
- At least 18 years of age.
- Legally capable of entering into binding contracts.
- Providing accurate, truthful, and up-to-date information when engaging with our Services.
3. Booking and Payment
3.1 Booking Process:
To book our Services, you must complete the online booking form or contact us directly via email or phone.
3.2 Payment Terms:
- All payments must be made in full before the delivery of Services unless otherwise agreed in writing.
- Accepted payment methods include bank transfer, credit/debit cards, or cash.
3.3 Cancellations and Refunds:
- Cancellations made at least 7 days before the event will receive a full refund.
- Cancellations made within 7 days of the event may be subject to a cancellation fee.
- No refunds will be issued for cancellations made on the day of the event.
4. Delivery and Installation
4.1 Delivery:
We will deliver the rented air conditioners to the address provided at the time of booking. Delivery charges may apply and will be disclosed during the booking process.
4.2 Installation:
Our trained technicians will handle the installation and setup of the equipment. The customer must ensure that the site is accessible and safe for installation.
4.3 Equipment Condition:
All equipment is inspected before delivery to ensure it is in working order. Customers are required to inspect the equipment upon delivery and report any issues immediately.
5. Customer Responsibilities
As a customer, you agree to:
- Use the equipment only for the intended purpose.
- Ensure the safety and security of the equipment while it is in your possession.
- Avoid tampering, modifying, or attempting to repair the equipment.
- Return the equipment in the same condition as it was provided.
- Pay for any damage, loss, or theft of the equipment while in your possession.
6. Limitation of Liability
6.1 We are not liable for:
- Damages arising from misuse or improper handling of the equipment.
- Delays in delivery or installation due to unforeseen circumstances.
- Loss of profits, revenue, or data due to the use of our Services.
6.2 In all cases, our liability is limited to the amount paid for the specific Service in question.
7. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
8. Prohibited Uses
You agree not to:
- Use the website or Services for unlawful purposes.
- Engage in activities that damage, disable, or impair the functionality of our website or Services.
- Attempt to access unauthorized areas of our website or systems.
9. Termination of Service
We reserve the right to terminate or suspend your access to our Services immediately and without notice if:
- You breach these Terms.
- You fail to make timely payments.
- Misuse or mishandle the equipment provided.
10. Dispute Resolution
10.1 Governing Law:
These Terms are governed by and construed in accordance with the laws of India.
10.2 Dispute Resolution:
In the event of a dispute, we encourage you to contact us directly at [email protected] to resolve the matter amicably. If a resolution cannot be reached, disputes will be subject to the exclusive jurisdiction of the courts in Kolkata, India.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms periodically.
12. Contact Us
If you have any questions about these Terms or our Services, please contact us:
Cool Made & Co.
Address: 12/1 Ismail Street, Kolkata, 700014
Email: [email protected]